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Businesses Complain: Yelp is Forcing us to Pay for Positivity

Yelp’s FAQ page explicitly states that a user is unable to pay the company in order to preserve a pristine reputation. Why then is the FTC revealing 2,000 complaints that allege the company has been trying to sell exactly that idea? Yelp may say they separate the content and revenue side of the business, but they aren’t clear on what that means for businesses. Several sources from businesses who have spoken to Yelp’s sales team claim that Yelp has used their competitors to try and sell advertising space, threatening them with competition on their page if they refuse to pay. Meanwhile, consumers have privacy concerns as Yelp faces court battles over alleged falsified reviews.

Submit Express in the News

Have you caught up on all the recent press coverage Submit Express has been getting? A piece that appeared recently in Yahoo Voices, by Lana Bandoim, discussing why responsive Web design cannot be ignored made reference to Submit Express’s recommendations for improved mobile site design and for providing site users with a “more valuable” experience through design upgrades. Frank Bergman, over at Vatalyst , discussed in another article how “Submit Express Edges Out Other Competitors.” Bergman provided an overview of the services provided by Submit Express and gave a rationale for why search engine optimization is here to stay, though it’s undoubtedly undergoing changes.